Last updated: June 25, 2026
This policy explains what information The Patchouli Company collects through this website, how we use it, and the choices you have. We've kept it short and plain, because our data practices are simple.
The Patchouli Company is an early-stage venture sourcing patchouli oil and other agricultural goods from a single owner-operated farm in North Sulawesi, Indonesia. You can reach us at contact@patchoulico.com.
Only what you choose to send us. If you use our contact form or email us, we collect your name or company, your email address, the interest and product you select, and whatever you write in your message. We don't ask you to create an account, and we don't seek out sensitive personal information.
Our website host, and any privacy-friendly analytics we use, may record basic non-identifying technical data such as page views — used only to gauge general interest in the site.
To read and reply to your inquiry, to follow up about the products or partnership you asked about, and to understand overall interest in what we're building. That's the whole list.
We do not sell, rent, or trade your personal information to anyone — ever.
Only the service providers that help us run this site on our behalf — for example, the form or email service that delivers your message to us, and our website host. They handle your information solely to provide their service to us, not for their own purposes. We may also disclose information if we're legally required to.
We keep your message and details only as long as needed to respond to and follow up on your inquiry, and no longer than necessary. You can ask us to delete your information at any time.
Email us at contact@patchoulico.com to ask what information we hold about you, to correct it, or to have it deleted. Depending on where you live, you may have additional rights over your personal data, and we'll honor applicable requests.
We serve buyers in the US, EU, Gulf, and East Asia. If you contact us from outside the United States, your information may be processed in the United States or in other countries where we or our providers operate.
We take reasonable steps to protect the information you send us. That said, no method of transmitting data over the internet is completely secure, so we can't guarantee absolute security.
This site is intended for businesses and adults. We don't knowingly collect personal information from children.
We may update this policy from time to time. The "last updated" date above always reflects the current version.
Questions about this policy? Email contact@patchoulico.com.